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Testimonials

What our customers say...

Thank you for shopping at Westbrook Cycles, if you are happy with your purchase please let us know. We want buyers to know that they are getting the highest quality products and the best customer service when they shop at Westbrook Cycles and you can help us do that.

Please take a moment to tell us about your shopping experience at Westbrook Cycles and we will add your comments to our ever growing list of happy customers. Thanks again for your custom.

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Scott Scale RC Frame

Hello
I have this fantastic frame in front of me now.
All seems ok, also the other things I ordered.
Thank you very much for your fast replies and good service.
Best regards.

Fabrizio Tobaldi

Scott Spark 20

Hi Westbrook.

I recieved my bike yesterday, it´s a beauty and everything is just perfect. Just want to let you know. And thanks for good service and replying soo fast on my mails. I will definately recommend you to my friends.

Søren Christiansen

Yeti 575

I purchased a Yeti 575 frame in january 2009. In october 09 frame shock had problems. I sent one e-mail to Paul and Jason from Westbrook cycles. They told me Juan send it to us and we will sort it. Only two weeks later the shock was again in my frame fixed. You can say that´s too long. I only forgot to say you that the shock was shipped from Spain. Westbrook coverd shipping back to Spain cost. Super Service. Super Prices ! Thank you again. En Español. Estos señores tienen magníficos precios y dan un gran servicio. Compré en enero de 2009 un cuadro de Yeti 575. El cuadro llegó a España en 4 dias. Más rápido que si se hubiera comprado en España. En octubre tuve un problema con el amortiguado. Contacté con Paul y Jason de Westbrook y me dijeron envíalo que lo arreglamos. Así lo hice y en dos semanas tenía de vuelta en casa el amortiguador solucionado. Me pagaron los portes y el servicio de Fox Mojo UK no cobró nada incluso cambiando los retenes. Es un servicio y un ejemplo que muchas tiendas en España deberían tomar como ejemplo. Son de plena confianza.

Juan Carlos Carrasco

Exposure Joystick

I ordered an exposure joystick maxx2 from you guys yesterday, which arrived today, and i have to say
what a great service you provide with one of the best prices online! I will certainly bookmark your
webpage and will recommend you to others. keep up the good work and thanks again.... Alan

Alan Stead

Scott Spark 35

Estimados señores, El motivo de estas líneas es agradecerles y darles mi mas sincera enhorabuena por el trato que han mostrado conmigo. Les compre una Scott Spark 35 y unos accesorios para esta el Lunes 05-10-2009 por la mañana y el Jueves 08-10-2009 la tenia en mi casa en perfecto estado, ajustada a la perfección, tanto cambios, como frenos y lo mas importante las amortiguaciónes personalizadas para mi peso. Los precios que ofrecen son los mejores de toda la red y la comunicación con el comprador es excelente. Por todo esto les felicito y les animo a seguir así. RECOMIENDO QUE LA GENTE QUE ESTA INDECISA A COMPRAR POR LA WEB, LO HAGA CON TODA CONFIANZA Y TRANQUILIDAD. Un cordial saludo. CARLOS GALIANA

Carlos Galiana

Scott Spark 30
Dear Westbrook,
 
Just a quick thank you for the service you provided. Despite being the best value on the net, the delivery on my Scott Spark 30 was swift with a well known carrier and the telephone sales service was excellent. When the bike arrived, I had some problems setting up the rear shock and your technical department talked me through it simply and clearly over the phone.
 
Cant wait to ride it.
 
Thanks,

Mark Jackson

Just like to publish my thanks with the excellent after sales support received when I had an issue with my road frame. No quibbles and a prompt replacement ensures a happy punter ! Well done lads and thanks again.

John Howey

Scott Spark 35

I travelled 400 miles round trip to visit this bike store as I was astounded by the best online prices by far. Westbrook Cycles is the best cycle store and website that I have visited and I have been mountain biking for years. The guys instore are 1st class and know the products inside out, the products are all top quality brands of which some I have only viewed online as stocksits are so rare. After buying sidi shoes and a pump instore I received delivery of my Scott Spark 35 shortly after excellent service, excellent prices & excellent staff. Any keen cyclist I reccomend this outfit, my future custom is guaranteed!

Brian Smith

Northwave Aerlite SBS Road Shoes

Yesterday I received the Northwave Aerlite SBS Road Shoes I ordered on Monday. I just thought I'd email to say how please I am with the item and at the quick delivery of the item. This is the first time I have made a purchase from you. I shall certainly be using this site again!

Thank you!

 Donna

Donna Smurthwaite

Scott Spark 35

Just a big thanks for the speed of service regarding my purchase of a Scott Spark 35.

Ordered miday on thursday, was at the office 8:30 am on Friday. Very good speed of service, plus excellent price for the bike.

 Many thanks

Matthew Brindley

Assos Swiss Jersey

Hi Westbrook Cycles,

I placed my order yesterday afternoon and received my lovely Assos shirt first thing this morning. Really pleased, great price, great service.

Thank you
David

David Streek

Scott Scale 30

Chaps,

Scale 30 arrived today - absolutely chuffed to bits !
 
Thanks for offering a great service.
 
 

Spencer Moore

2009 Scott Spark 30

Fantastic bike, fantastic price, fantastic service! What more can you ask? My new bike arrived the day after I ordered it with the suspension system set up with my weight!

Thanks guys. Gary

Gary Gray

2009 Scott scale 35

  I just wanted to thank you for your friendly contact, the very good (and
very professional set-up) bike and the excellent shipping.
The bike arrived in berlin within two working days after buying. In this
time, you normally don't get a helmet sent within germany. The
assembling of the bike was easy, the gears were adjusted perfect and
after pumping the fork and adjusting the seat i was able to do the first
ride. fantastic!
only the breaks have to be adjusted the next days, but that's not
bothering me.
Whenever i need a new bike i'll shop at westbrook cycles and if i get to
know someone, who searches for a good bike, i will direct him to your
shop. i am very happy to have found you and really want to thank you for
my bike, one of the best purchases i did in the last years.

best regards,
simon

Simon Frei

Scott Ransom

Bike broke down one week before taking it abroad. Westbrooks sorted it without any fuss or problems - more importantly, well in time for going away. Cant fault these guys.. 5 ***** Thanks...

B. Johnson

Scott Ransom 10

Purchased scott ranson 10 which developed a fault with the rear hub, replaced with upgraded Hope hub .......Fantastic service lads and many thanks.

Richard Connelly

Fox High Frequency Short 2008

Thank you very much. Fantastic service.Ordered yesterday The parcel arrived this morning!

Paul Thomas

3T Arx Pro Stem

 Quick delivery - delighted with goods

James

Scott Addict R4 Frameset

 Best price I could find anywhere, brand new in the box, excellent delivery! :)

Michael Harries

Excellent service

My order arrived yesterday and I would just like to say thank you on the speed of delivery and help from your staff when I rang up.

Cheers.

Liam Kinch