Thank you for shopping at Westbrook Cycles, if you are happy with your purchase please let us know.
We want buyers to know that they are getting the highest quality products and the best customer service when they shop at Westbrook Cycles and you can help us do that.
Please take a moment to tell us about your shopping experience at Westbrook Cycles and we will add your comments to our ever growing list of happy customers. Thanks again for your custom.
Hello
I have this fantastic frame in front of me now.
All seems ok, also the other things I ordered.
Thank you very much for your fast replies and good service.
Best regards.
Fabrizio Tobaldi
Hi Westbrook.
I recieved my bike yesterday, it´s a beauty and everything is just perfect. Just want to let you know. And thanks for good service and replying soo fast on my mails. I will definately recommend you to my friends.
Søren Christiansen
I purchased a Yeti 575 frame in january 2009. In october 09 frame shock had problems. I sent one e-mail to Paul and Jason from Westbrook cycles. They told me Juan send it to us and we will sort it. Only two weeks later the shock was again in my frame fixed. You can say that´s too long. I only forgot to say you that the shock was shipped from Spain. Westbrook coverd shipping back to Spain cost. Super Service. Super Prices ! Thank you again. En Español. Estos señores tienen magníficos precios y dan un gran servicio. Compré en enero de 2009 un cuadro de Yeti 575. El cuadro llegó a España en 4 dias. Más rápido que si se hubiera comprado en España. En octubre tuve un problema con el amortiguado. Contacté con Paul y Jason de Westbrook y me dijeron envíalo que lo arreglamos. Así lo hice y en dos semanas tenía de vuelta en casa el amortiguador solucionado. Me pagaron los portes y el servicio de Fox Mojo UK no cobró nada incluso cambiando los retenes. Es un servicio y un ejemplo que muchas tiendas en España deberían tomar como ejemplo. Son de plena confianza.
Juan Carlos Carrasco
I ordered an exposure joystick maxx2 from you guys yesterday, which arrived today, and i have to say
what a great service you provide with one of the best prices online! I will certainly bookmark your
webpage and will recommend you to others. keep up the good work and thanks again.... Alan
Alan Stead
Estimados señores, El motivo de estas líneas es agradecerles y darles mi mas sincera enhorabuena por el trato que han mostrado conmigo. Les compre una Scott Spark 35 y unos accesorios para esta el Lunes 05-10-2009 por la mañana y el Jueves 08-10-2009 la tenia en mi casa en perfecto estado, ajustada a la perfección, tanto cambios, como frenos y lo mas importante las amortiguaciónes personalizadas para mi peso. Los precios que ofrecen son los mejores de toda la red y la comunicación con el comprador es excelente. Por todo esto les felicito y les animo a seguir así. RECOMIENDO QUE LA GENTE QUE ESTA INDECISA A COMPRAR POR LA WEB, LO HAGA CON TODA CONFIANZA Y TRANQUILIDAD. Un cordial saludo. CARLOS GALIANA
Carlos Galiana
Mark Jackson
John Howey
I travelled 400 miles round trip to visit this bike store as I was astounded by the best online prices by far. Westbrook Cycles is the best cycle store and website that I have visited and I have been mountain biking for years. The guys instore are 1st class and know the products inside out, the products are all top quality brands of which some I have only viewed online as stocksits are so rare. After buying sidi shoes and a pump instore I received delivery of my Scott Spark 35 shortly after excellent service, excellent prices & excellent staff. Any keen cyclist I reccomend this outfit, my future custom is guaranteed!
Brian Smith
Yesterday I received the Northwave Aerlite SBS Road Shoes I ordered on Monday. I just thought I'd email to say how please I am with the item and at the quick delivery of the item. This is the first time I have made a purchase from you. I shall certainly be using this site again!
Thank you!
Donna
Donna Smurthwaite
Just a big thanks for the speed of service regarding my purchase of a Scott Spark 35.
Ordered miday on thursday, was at the office 8:30 am on Friday. Very good speed of service, plus excellent price for the bike.
Many thanks
Matthew Brindley
Hi Westbrook Cycles,
I placed my order yesterday afternoon and received my lovely Assos shirt first thing this morning. Really pleased, great price, great service.
Thank you
David
David Streek
Chaps,
Spencer Moore
Fantastic bike, fantastic price, fantastic service! What more can you ask? My new bike arrived the day after I ordered it with the suspension system set up with my weight!
Thanks guys. Gary
Gary Gray
I just wanted to thank you for your friendly contact, the very good (and
very professional set-up) bike and the excellent shipping.
The bike arrived in berlin within two working days after buying. In this
time, you normally don't get a helmet sent within germany. The
assembling of the bike was easy, the gears were adjusted perfect and
after pumping the fork and adjusting the seat i was able to do the first
ride. fantastic!
only the breaks have to be adjusted the next days, but that's not
bothering me.
Whenever i need a new bike i'll shop at westbrook cycles and if i get to
know someone, who searches for a good bike, i will direct him to your
shop. i am very happy to have found you and really want to thank you for
my bike, one of the best purchases i did in the last years.
best regards,
simon
Simon Frei
Bike broke down one week before taking it abroad. Westbrooks sorted it without any fuss or problems - more importantly, well in time for going away. Cant fault these guys.. 5 ***** Thanks...
B. Johnson
Purchased scott ranson 10 which developed a fault with the rear hub, replaced with upgraded Hope hub .......Fantastic service lads and many thanks.
Richard Connelly
Thank you very much. Fantastic service.Ordered yesterday The parcel arrived this morning!
Paul Thomas
Quick delivery - delighted with goods
James
Best price I could find anywhere, brand new in the box, excellent delivery! :)
Michael Harries
My order arrived yesterday and I would just like to say thank you on the speed of delivery and help from your staff when I rang up.
Cheers.
Liam Kinch