Terms & Conditions
Who We Are:-
Westbrook Cycles is a trading name of Westbrook Cycles Ltd a company operated and registered in the UK.
Registered Company Name:- Westbrook Cycles Ltd
Address:- 2, Market Place, Stokesley, Middlesbrough, Cleveland. TS9 5DG
Telephone Number:- 01642 710232 / 712352
E mail:- info@westbrookcycles.co.uk
Company Registration number:- 06841321
V.A.T. Number:- GB 602 2130 14
These terms and conditions help to keep this website a safe place to trade and set out the full extent of any agreement reached between you and westbrookcycles.co.uk in connection with this site. You should understand that by placing an order, you accept the following terms and conditions:
Your contract for purchases made through this web site is with westbrookcycles.co.uk
You agree that e-mail can be used as a long-distance means of communication.
No contract for the sale of any product will subsist between you and westbrookcycles.co.uk unless and until westbrookcycles.co.uk accepts your order by way of an e-mail confirming that it has received payment in full for all the goods you have ordered, and that the goods have been shipped to the specified address. That acceptance will be deemed complete and will be deemed for all purposes to have been effectively communicated to you at the time westbrookcycles.co.uk sends the e-mail to you (whether or not you receive that e-mail). This confirmation (not request) e-mail amounts to an acceptance by westbrookcycles.co.uk of your offer to buy goods from westbrookcycles.co.uk or a 3rd party supplier that is engaged on your behalf by westbrookcycles.co.uk.
You must check that the details on this confirmatory e-mail are correct as soon as possible and you should print out and keep a copy of it.
westbrookcycles.co.uk will not pass on your personal or credit or debit card details to any third party.
You undertake that all details you provide to westbrookcycles.co.uk for the purpose of ordering or purchasing goods or services are correct, that the credit or debit card you are using is your own and that there are sufficient funds to cover the cost of the goods or services ordered.
If there are any changes to the details supplied by you it is your responsibility to inform westbrookcycles.co.uk as soon as possible.
Liability
westbrookcycles.co.uk does not accept liability for any errors and omissions and reserve the right to change information, specifications and descriptions of listed goods, products and services.
westbrookcycles.co.uk will do its best to correct errors and omissions as quickly as practicable after being notified of them.
westbrookcycles.co.uk do not accept liability for any indirect loss, consequential loss, loss of data, loss of income or profit, loss of damage to property and/or loss from claims of third parties arising out of the use of the westbrookcycles.co.uk website or for any products or services purchased from the westbrookcycles.co.uk.
westbrookcycles.co.uk will only be liable for direct loss up to a maximum total of the price of the product or service purchased in respect of any claim.
All electrical products are covered by a minimum 12 month manufacturer's warranty. If your product develops a fault whilst under warranty, please refer to our returns policy.
Processing of orders
Credit and Debit cards are debited before items are shipped by westbrookcycles.co.uk. All prices include sales taxes (where applicable) unless otherwise stated.
Every purchase you make shall be deemed performed in the United Kingdom. The law of the United Kingdom shall govern every aspect of contractual agreement concerning purchases made from this web site.
westbrookcycles.co.uk aim to arrange shipment of all in stock items within 24 hours of receiving your order. Your order may be delayed if the item is not in stock with our suppliers. Some items may be unavailable and the current stock status is approximate. You can keep track of your order status yourself on-line with the order tracking facility on the 'View My Orders' page.
Delivery Restrictions
As a UK retailer some of the products we stock can only be delivered to UK addresses.
The products currently affected are:
- Trek Bicycles
- Scott Bicycles
These restrictions are dictated by our suppliers and form part of our dealer agreements.
While we are unable to physically stop an item being ordered through the website we will cancel the order before it goes into the processing stage & a full refund will be provided.
Delivery/Title/Risk
The period stated within which you will receive your order is approximate. Goods will be sent to the address given by you in your order and stated in the Order Confirmation. Please note that your goods may be part-shipped.
Title to any product ordered will pass to you once westbrookcycles.co.uk has received payment in full for that product.
If your delivery address is outside of the United Kingdom you maybe subject to import duties and taxes, which are levied once a shipment reaches your country. Any such additional charges for customs clearance must be borne by you. You should note that customs policies vary widely from country to country;
westbrookcycles.co.uk advises each customer to contact their local customs office for further information.
From time to time westbrookcycles.co.uk may engage a 3rd party to fulfill orders, a contract for the sale of these products will be made between the 3rd party supplier and yourself.
Please note that when shipping products internationally you should be aware that cross-border shipments are subject to opening and inspection by customs authorities.
If your goods have been damaged in transit, you must report this to us within 14 days. If goods are visibly damaged on delivery, you must sign the delivery note stating that the goods have been damaged in transit. Once the damaged goods have been received back into our warehouse, we will despatch a brand new replacement free of charge.
Miscellaneous
It is a crime to use a false name or a known invalid credit card to order. Anyone caught wilfully entering an erroneous or fictitious order will be prosecuted to the fullest extent of the law.
westbrookcycles.co.uk may amend these terms and conditions from time to time, and place the new version on the website. All purchases from the date that the amended terms are placed on our website onwards will be governed by those new terms.
These terms and conditions shall apply when westbrookcycles.co.uk accepts your order by e-mail confirming that it has received payment in full for all the goods you have ordered. They shall supersede any and all other conditions, understandings, commitments, agreements or representations (except fraudulent misrepresentations) relating to your purchase, whether oral or in writing, and contain the entire agreement between westbrookcycles.co.uk and you relating to your purchase. westbrookcycles.co.uk advises that you print off and keep safe a copy of these terms and conditions once your order has been accepted by westbrookcycles.co.uk
You are advised to read (and are responsible for reading) all information on this website fully
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