| About Us About Us Westbrook Cycles are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us at sales@westbrookcycles.co.uk. Our Contact details: Westbrook Cycles 2 Market Place Stokesley Cleveland TS9 5DG United Kingdom Phone: 01642 710232 Fax: 01642 710232 Email: sales@westbrookcycles.co.uk 602 2130 14 |
| Making A Purchase We only accept orders placed from the United Kingdom. Making a purchase could not be easier. Just browse our Catalog, and click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection, click on "Order" and you will be asked for a few details that we need to be able to satisfy the order. We accept credit card payment. We accept Visa, Mastercard, Switch, Delta and Solo. We do not charge for any item until it is ready to ship. Back ordered items are not charged until they are shipped. You may send your credit card information via phone, fax, snail mail or over the Internet. |
| Shipping And Handling Shipping And Handling We deliver within the United Kingdom only. All bikes delivered anywhere in the United Kingdom free of charge. All other orders £3.99 |
| Delivery Schedule Delivery Schedule We will normally send your order to you in 2 working days. We will deliver your order witin 3 working days of despatch. |
| Back Orders Back Orders If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait. |
| Tax Charges Tax Charges For orders made from the UK 17.5% VAT is included. |
| Credit Card Security Credit Card Security All credit card numbers are encrypted in the software when the order is placed using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site. |
| Guarantee We guarantee your satisfaction. Goods damaged in transit will be replaced. If you are not satisfied with the goods supplied a return will be accepted provided we are contacted within 10 days of receipt. In either event please contact us for advice on returning the products supplied before despatching them. |
| Reaching Us Reaching Us If you need to reach us, please email us on sales@westbrookcycles.co.uk, alternatively, you can call on 01642 710232 (International +44 01642 710232) or fax us on 01642 710232 or write to us at 2 Market Place Stokesley Cleveland TS9 5DG United Kingdom |
| Privacy Policy Privacy Policy Westbrook Cycles do not disclose buyers' information to third parties. Cookies are used on this shopping site to keep track of the contents of your shopping cart once you have selected an item, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option.Data collected by this site is used to: a. Take and fulfill customer orders b. Administer and enhance the site and service c. Only disclose information to third-parties for goods delivery purposes |
| Returns Policy Returns Policy If you are not satisfied with the goods supplied a return will be accepted provided we are contacted within 10 days of receipt. Please contact us for advice on returning the products supplied before despatching them. |
| Remittance Terms Remittance Terms Orders are only despatched once payment is recieved . |
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